SAVE is now using Login.gov as its secure sign-in provider to enhance account protection. Browser users must sign in through Login.gov using an email, password, and Multi-Factor Authentication (MFA), also known as two-factor authentication, to access all verification applications and systems, including E-Verify, E-Verify+, myE-Verify, and SAVE.
MFA adds an extra layer of security, helping safeguard your private and sensitive information from hackers and password compromises. When setting up your Login.gov account, you’ll choose an authentication method—such as an authenticator app—on a device only you control. Each time you sign in, you'll use this method to enter a verification code, ensuring secure access.
With a single Login.gov account, you can securely access multiple government websites and manage your verification needs online.
Creating a Login.govAccount
What email address do I use to create a Login.gov account?
Use an email address that you control, preferably a personal email. Avoid using a work email, as losing access to it (e.g., changing jobs) could make it difficult to recover your account. You also cannot use an email shared with someone else.
Can I share a Login.gov account with another person?
No. Each user must have their own Login.gov account with a unique email address. Shared accounts are not allowed.
Signing In to SAVE
How do I sign in to SAVE after I create my Login.gov account?
- Go to the SAVE website and click “Login”, then select Sign in with Login.gov.
- Enter your Login.gov email and password.
- Complete Multi-Factor Authentication (MFA).
- Once verified, you will be automatically redirected to your SAVE account.
After I set up my Login.gov account, can I use my existing SAVE username and password to sign in?
No. Your old SAVE username and password will no longer work. You must sign in with a Login.gov account, which will be linked to your existing SAVE profile during the setup process.
What if I already have a Login.gov account?
If you already have a Login.gov account, you don’t need to create a new one. Follow above instructions to migrate your existing SAVE user account. When taken to Login.gov’s website sign in with your existing Login.gov email, password, and authentication method to access SAVE.
Multi-Factor Authentication (MFA)
What authentication methods can I use with Login.gov?
Login.gov offers multiple Multi-Factor Authentication (MFA) methods. To protect your account, we strongly recommend adding at least two authentication methods. This ensures you have a backup if you lose access to your primary method (e.g., losing your phone).
Choose the most secure methods that you can reliably use. If you lose access to all MFA methods, you’ll need to create a new account.
More secure methods:
- Authentication application
- Security key
- PIV or CAC card for federal government employees or military service members
- Face or touch unlock
Less secure methods:
- Text message
- Phone call to a landline phone
- Backup codes
Why should I add more than one authentication method?
Adding multiple authentication methods helps:
- Prevent lockouts if you lose access to your primary method (e.g., lost phone).
- Enhance security by providing backup options like a security key or authentication app.
Manage or add methods in your Login.gov account under "Your authentication methods." More info: Add or Change Your Authentication Method.
Account Support & Assistance
Where do I get support for my Login.gov account?
For help with signing in, passwords, or authentication methods, visit the Login.gov Help Center.
If you're locked out, Login.gov cannot reset, delete, or access your account on your behalf. You may need to delete your account and start over.
Can Login.gov help me with my SAVE benefits, services, application or profile?
No, Login.gov only handles sign-in and authentication. It cannot assist with SAVE benefits, services, applications, or profiles.
For SAVE support, contact SAVE customer service at 877-469-2563 orSave.help@uscis.dhs.gov.
